Quality Secured by the NTTA

A scheme to protect customers by an underwritten guarantee of workmanship and quality.

This scheme will deliver what really matters to member and customer alike.

For the customer
Confidence that the towing centre/ towbar fitter...

• Has the skill to do the work they need and the training resources to keep up to date
• Has the right installation equipment
• Does the work properly every time to established standards
• Uses only components of the best quality
• Charges the fair rate for the job
• Offers good customer care
• Gives a cast iron guarantee of good workmanship and component quality
• Is subject to regular assessment and approval
• Keeps good quality control records and uses them to monitor and improve quality
• Adheres to the code of practice of NTTA Accredited Firms

For participating members

• Accessible skills training and refresher courses
• A reliable knowledge base and technical backup
• Support for improvement
• Clear guidance on standards and quality issues
• Independent component evaluation
• Realistic price guidelines
• Regular support, guidance and appraisal from respected assessors
• A workable complaints and arbitration procedure
• An underwritten guarantee scheme.
• Registration with motor vehicle underwriting scheme

• Confidence in its own future
• The confidence and trust of its customers

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