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NTTA Quality Secured

NTTA Quality SecuredWhat is NTTA Quality Secured ?
A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry.
The scheme promotes:

  • Industry standards
  • Workshop best practice
  • Customer service &
  • Professional workmanship

How does a company become Quality Secured ?
Accepts an independent annual assessment that rates:

  • Customer service
  • Workshop practice
  • Customer complaints
  • Staff knowledge and company training initiatives
  • Facilities and equipment

Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.

How does Quality Secured help the consumer ?
Gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.

Who recommends NTTA Quality Secured members ?
The scheme is recommended and endorsed by over a million members of the towing public including:

  • The Caravan Club
  • The Camping & Caravanning Club
  • The Automobile Association
  • The British Horsebox Society

Click here for a list of NTTA Quality Secured members

News

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Upcoming Events for NTTA Members

NTTA TV Commercial goes live!

NTTA Television Commercial

NTTA's 1st Female Council Member

NTTA Appoints First Female Council Member

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