NTTA Quality Secured
What is NTTA Quality Secured ?
A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry.
The scheme promotes:
- Industry standards
- Workshop best practice
- Customer service
- Professional workmanship
How does a company become Quality Secured ?
Accepts an independent annual assessment that rates:
- Customer service
- Workshop practice
- Customer complaints
- Staff knowledge and company training initiatives
- Facilities and equipment
Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.
How does Quality Secured help the consumer ?
Gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.
Who recommends NTTA Quality Secured members ?
The scheme is recommended and endorsed by over a million members of the towing public including:
- The Caravan Club
- The Camping & Caravanning Club
- The Automobile Association
- The British Horsebox Society
Click here for a list of NTTA Quality Secured members