National Trailer & Towing Association
Promoting Safe and Legal Towing

NTTA 5* Quality Secured

NTTA Quality Secured

What is NTTA 5* Quality Secured?

NTTA 5* Quality Secured is a customer care quality scheme that is monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:

  • Industry standards
  • Workshop best practice
  • Customer service
  • Professional workmanship

How does a company become 5* Quality Secured?

By undertaking an annual assessment that ensures:

  • They have relevant insurances in place
  • They are compliant in Industry Policy and Procedures 
  • They have excellent customer service 
  • They are qualified and trained to industry standard
  • They have had an NTTA Quality Secured Assessment

Only successful assessment results that match the stringent QS requirements will allow the award of a 5* QS accreditation certificate to be displayed to the public.

How does Quality Secured help the consumer?

By giving confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.

Who recommends NTTA 5* Quality Secured members?

The scheme is recommended and endorsed by over a million members of the towing public including:

  • The Caravan Club
  • The Camping & Caravanning Club
  • The British Horse Society

Click here for a list of NTTA 5* Quality Secured members