NTTA Quality Secured
What is NTTA Quality Secured ?
A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:
- Industry standards
- Workshop best practice
- Customer service
- Professional workmanship
How does a company become Quality Secured ?
Accepts an independent annual assessment that rates:
- Customer service
- Workshop practice
- Customer complaints
- Staff knowledge and company training initiatives
- Facilities and equipment
Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.
How does Quality Secured help the consumer?
Gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.
Who recommends NTTA Quality Secured members?
The scheme is recommended and endorsed by over a million members of the towing public including:
- The Caravan Club
- The Camping & Caravanning Club
- The British Horsebox Society
Click here for a list of NTTA Quality Secured members
